Terms of Service
By creating an account or using BafGo, you agree to these terms. Please read them.
1. The Service
BafGo is an async video interview platform. Hiring teams create interview question sets, share a link with candidates, and candidates record video responses on their own schedule. Reviewers watch and annotate those responses. Sets can be created with a free account or as a one-off guest set with no account at all.
2. Eligibility
You must be at least 18 years old and authorised to act on behalf of your organisation to create an account on BafGo.
3. Account Security
- You are responsible for maintaining the security of your account credentials.
- You must not share your account credentials.
- You are responsible for all activity under your account.
- Candidate and reviewer links are shareable by design. Only share them with people you intend to give access to.
4. Candidate Data
- You are the data controller for candidate video responses collected through your interview sets.
- You must inform candidates that their responses will be recorded and reviewed by your team.
- You must not use the platform to collect responses from candidates under 18 years of age.
- BafGo does not process, score, or analyse candidate responses with AI or machine learning.
5. Acceptable Use
You may not use BafGo to harass, discriminate, or unlawfully process data. You may not attempt to circumvent plan limits, access other accounts, or reverse-engineer the service.
6. Fair Use and Resource Limits
BafGo is a shared platform. The following are prohibited:
- Automated or scripted usage at volumes inconsistent with the product's intended purpose.
- Any use designed to consume disproportionate storage, bandwidth, or compute resources.
- Storing or transmitting content that violates applicable law.
We reserve the right to impose technical controls at the account or set level, including rate limiting or temporary suspension.
7. Plans and Payment
Guest sets are free and require no account. A free account is available at no cost, with a limit on the number of active interview sets. A paid Pro plan for teams interviewing at scale is coming soon; its pricing has not been finalised and will be published before it is offered. Existing free accounts will not be converted to a paid plan without consent.
8. Data Retention and Deletion
Interview responses are automatically deleted 30 days after an interview set is closed. You may request full account deletion at any time by emailing support@bafgo.com.
9. Limitation of Liability
BafGo is provided on an "as is" basis. We are not liable for decisions made based on recorded responses, data loss caused by misconfigured accounts, or service interruptions beyond our reasonable control.
10. Changes
We may update these terms. We will notify account holders by email at least 14 days before material changes take effect. Continued use constitutes acceptance.
11. Contact
Questions: support@bafgo.com